One workspace. Every customer conversation. More momentum for your business.
HeroWA logo
THE CONVERSATION OPERATING SYSTEM

Every customer conversation deserves a next step.

HeroWA brings your messages, AI, sales pipeline, campaigns, appointments and team into one connected workspace — so customer interest doesn't disappear into a busy inbox.

Explore the platform ↓
✦ Official Cloud API optionsAI + automation + CRMBuilt for teams and resellers
Ask us which channels, integrations and deployment options fit your setup.
H HeroWA / Unified Inbox
● WORKSPACE LIVE
▤
◉
⌘
♧
▥
⚙
Inbox •••
⌕ Search conversations
AK
Arjun K.now
Can I book a demo?
MP
Meera P.2m
Please share pricing
RS
Rohan S.8m
Order status?
ND
Nisha D.
Interested in consultation
AK
Arjun K.
New lead · Assigned to you
Hi! I saw your ad. Can I book a demo?10:42 AM
Absolutely, Arjun. I can help you find a suitable slot.AI assistant · 10:42 AM
First, what best describes your business?
Retail / E-commerceServices
Automation · delivered
Services — we get lots of enquiries.10:43 AM
Write a reply or use AI…➤
Lead journey
Captured ✓
One workspace
Messages → Momentum
Bring conversations togetherW WhatsAppf Facebook Messenger◎ Instagram DM➤ Telegram@ Gmail
FROM MESSAGES TO MOVEMENT

Stop managing chats.
Start moving business forward.

Most teams don't need another inbox. They need a system that connects the first message to the next action — qualification, assignment, follow-up, appointment, order or sale.

✓Every conversation can be assigned, tagged and tracked.
✓Automations handle repetitive steps while people handle nuance.
✓Campaigns, customer data and sales activity live in one operating view.
⌁

01 · Capture

Bring inbound messages, ad leads, forms and customer details into one view.

✳

02 · Understand

Use AI, questions, tags and scoring to understand what each person needs.

⇄

03 · Act

Route to a teammate, trigger a workflow, send a template or book a slot.

↗

04 · Improve

Review campaign, delivery, agent and funnel reports to find the next improvement.

One connected customer journeyCapture → Convert → Retain
THE FULL TOOLKIT

One platform. A lot more than auto-replies.

Explore the complete HeroWA capability map — from shared inbox and campaign control to AI, commerce, integrations and white-label operations. Search what matters to your business.

60+ capabilities · All categories
Have a specific workflow in mind?

Tell us your industry, channels and process. We'll help map the relevant HeroWA modules.

AUTOMATION THAT HAS A PURPOSE

Design the journey.
Let the busywork run.

Use visual bot flows and event-driven automations to connect what a customer says with what your business should do next. Keep your team in control when a human touch matters.

01

Start with a signal

New message, keyword, lead form, campaign event, appointment or order status.

02

Apply the right logic

Ask a question, check a condition, use AI, update a field or assign an owner.

03

Trigger the next action

Reply, follow up, create a task, notify a teammate or move a deal forward.

Example · New lead qualificationFLOW PREVIEW
↗
Trigger: new enquiryWhatsApp · Instagram · Lead Ads
✳
AI understands intentClassify request and collect context
⇄
Assign to the right personRules, availability or round-robin
◷
Follow-up if still openSequence · reminder · stop condition
↗
Update the sales pipelineLead status and reporting
BUILT AROUND YOUR WAY OF WORKING

Different businesses.
Different conversation journeys.

HeroWA can be shaped around how your customers discover, ask, book, buy and return — not just around a generic chatbot.

✚

Clinics & healthcare

Enquiry triage, appointment slots, confirmations, reminders and patient follow-up.

⌂

Retail & e-commerce

Product questions, catalogue sharing, order updates, abandoned cart and win-back.

▣

Education & training

Course enquiries, qualification, counsellor assignment, reminders and admissions follow-up.

⌑

Real estate

Property enquiries, lead scoring, agent routing, visit scheduling and deal tracking.

✈

Travel & immigration

Service enquiries, document checklists, consultant handoff and milestone updates.

◇

Agencies & resellers

Multi-client workspaces, branded portals, permissions, reporting and reselling.

⚒

Home & local services

Quote requests, service-area checks, booking, job updates and review follow-up.

↗

B2B & sales teams

Lead intake, qualification, pipeline stages, round-robin and performance reporting.

MAKE THE OPPORTUNITY VISIBLE

What could a missed conversation be costing you?

Use this simple scenario planner to estimate the potential customer value tied to enquiries that don't get a timely response. This is an illustration, not a revenue forecast or guarantee.

Illustrative value at stake each month

₹1,50,000

30 potentially missed enquiries × ₹5,000 average customer value.

CLEAR PRICING. DIRECT CONVERSATION.

Put your conversations to work.

Explore HeroWA with our team and find the right setup for your channels, workflows and deployment needs. We’ll help clarify plan fit, integrations and what is included for your use case.

✓Product walkthrough
✓Workflow-fit discussion
✓Setup and integration clarity
✓Team / reseller options
HeroWA annual offer · India
Regular price ₹24,999 / year
₹12,499/ year
Save ₹12,500 on annual price
✓ Unified inbox✓ Automation tools✓ Campaign workflows✓ CRM & reporting✓ AI capabilities✓ Integration options
Confirm current plan limits, channel eligibility and feature availability with our team before purchase.
GOOD QUESTIONS

Know what you're choosing.

Have a question about channels, AI, integrations or self-hosting? Start a conversation and we’ll help you evaluate the right configuration.

What is HeroWA? ＋
HeroWA is a customer conversation platform designed to bring messaging channels, team collaboration, automations, AI assistance, campaigns, CRM workflows and reporting into one workspace.
Does HeroWA support the official WhatsApp Cloud API? ＋
The provided feature list includes official WhatsApp Cloud API integration and QR / Web-WhatsApp coexistence options. Exact eligibility, setup requirements and supported versions should be confirmed for your account and deployment.
Can I connect multiple channels and WhatsApp numbers? ＋
The listed capabilities include an omnichannel inbox and multiple WhatsApp numbers, including numbers across WABA accounts. Confirm supported channel setup and account-specific limits during onboarding.
Can AI answer using my business documents? ＋
The feature list includes GPT / Gemini-powered replies and a knowledge base trained from PDF, Word, Excel and CSV files. Your content, guardrails and handoff rules should be configured and tested before production use.
Can agencies resell HeroWA under their own brand? ＋
Multi-tenant workspaces, reseller/vendor management and dynamic white-label branding are included in the provided capability list. Ask us to confirm the licensing and deployment arrangement for your business model.
Can HeroWA be self-hosted and customized? ＋
The provided list describes a self-hosted option, lifetime license, Node.js / Express backend and Next.js frontend source code. Confirm the exact source package, license terms, update policy and supported deployment requirements before purchase.
Are all features available on every plan? ＋
Not necessarily. Some features can depend on plan, channel, integration, configuration, third-party approvals or deployment. We recommend confirming the current feature matrix and any usage limits in writing before purchasing.

Bring your customer conversations into one system.

Tell us what you sell, how enquiries arrive and where your team loses momentum. We'll map the HeroWA setup that fits.